HOBS Companion — Home of Beautiful Souls Foundation Last updated: July 12, 2026
By using HOBS Companion (the "App"), you agree to these terms. Please read them alongside our Privacy Policy, which explains how we handle your data.
1. What HOBS Companion is
HOBS Companion is a mental health support and self-care tool provided by Home of Beautiful Souls Foundation. It offers mood tracking, journaling, task management, guided screening tools, grounding exercises, and the ability to book sessions with therapists who work with HOBS.
HOBS Companion is not a medical device, a diagnostic tool, or an emergency service. It does not replace professional mental health care. If you are in crisis or immediate danger, call 112 or iCall at 9152987821 (Mon–Sat, 10am–8pm) right away.
2. Who can use the App
You must be 18 or older to create an account. By registering, you confirm that you meet this requirement and that the information you provide is accurate.
3. Your account
You're responsible for keeping your login credentials secure.
You're responsible for the accuracy of the information you provide, including for booking and billing purposes.
One account per person — please don't share your login.
4. Screening tools and self-assessments
The screening tests and self-assessments in the App (such as mood and wellbeing questionnaires) are self-report tools intended to help you reflect and, where relevant, inform a conversation with a mental health professional. They are not a clinical diagnosis. Only a qualified professional can diagnose a mental health condition.
5. Booking sessions with therapists
Therapists available through the App are independent professionals working with HOBS; booking a session creates a professional relationship between you and that therapist, governed by their own professional and ethical standards in addition to these terms.
Payment for sessions is handled via the QR-code flow in the App and confirmed manually by our team.
Cancellations:
If you cancel a session with more than 24 hours' notice, the full amount you paid carries forward and is applied to your next session — no charge.
If you cancel with less than 24 hours' notice, a 50% cancellation charge applies; the remaining 50% carries forward to your next session. This 50% rate applies once per calendar month — if you cancel late again within the same month, that cancellation is charged at 100% (no carry-forward).
Refunds are not offered — amounts are carried forward toward future sessions rather than returned.
Credits: You can earn credits by completing tasks in the App, at ₹1 per task, with no daily limit, capped at ₹300 per calendar month. To redeem a given month's earned credits, you need to have completed at least 4 booked therapy sessions in that same week, each week of that month. If you don't meet that bar in a given month, that month's credits lapse entirely (they do not carry over or roll forward). If you do meet it, that month's credits become a voucher usable during the following month, applied automatically via the QR code at checkout.
HOBS facilitates the booking and payment process but the therapeutic relationship and clinical judgment are the therapist's responsibility.
6. Acceptable use
Please don't use the App to:
Impersonate someone else or provide false information
Harass, threaten, or harm another user or a therapist
Attempt to access another user's account or data
Use the App for any unlawful purpose
We may suspend or terminate accounts that violate these terms.
7. Content you share
Journal entries, task photos, and other content you create in the App remain yours. By choosing to share a journal entry with your therapist, you're granting that specific therapist access to that specific content for the purpose of your care — nothing more.
8. No warranty
The App is provided "as is." While we work hard to keep it reliable, we don't guarantee it will always be available, error-free, or uninterrupted. HOBS is a non-profit doing its best with the resources available to us.
9. Limitation of liability
To the fullest extent permitted by applicable law, Home of Beautiful Souls Foundation and its officers, employees, and volunteers will not be liable for any indirect, incidental, or consequential loss arising from your use of the App. Nothing in these terms limits our liability for gross negligence, willful misconduct, or death or personal injury caused by our negligence, nor does anything here override any right you have under Indian consumer protection law that cannot be waived by agreement. Where a mental health professional you connect with through the App is an independent practitioner rather than a HOBS employee, their professional conduct and clinical judgment remain their own responsibility, governed by their applicable professional standards, separately from HOBS's responsibility for operating the App itself.
10. Changes to the App or these terms
We may update the App and these terms over time. If we make material changes to the terms, we'll update the "last updated" date above and, where appropriate, notify you in the App.
11. Upcoming features
We're building the following, not live yet — listed here so there are no surprises once they are:
SOS button: in a genuine emergency, tapping this will share your live location with your assigned professional(s) (across every category you're connected in — Therapist, Psychiatrist, Peer Caregiver, or General Physician) and the emergency contacts you've listed, along with a guided message that you need help.
Automated email communications: we'll begin sending email updates and communications related to your use of the App and HOBS's programs.
Once either of these goes live, we'll update this section and the "last updated" date above, and notify you in the App.
12. Contact us
Questions about these terms? Reach us at:
Email: support@homeofbeautifulsouls.com